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Returns & Exchanges

At Florastor, we want you to be completely in love with your fashion finds. If your purchase isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into our returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the unworn items with original tags still attached into the original packaging and include the provided packing slip.

  • 3.
    Ship It Back

    Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location near you.

  • 4.
    Receive Your Refund

    Once our team inspects the returned garments, we will process your refund or exchange within 5-7 business days.